The Refracted Aspect Marketing Health Check
15 Questions Every Marketing Team Needs To Answer
Something doesn’t sit right. The results don’t match the effort. Marketing looks busy, but momentum’s missing, and it’s hard to tell what’s driving impact.
This diagnostic gives you 15 targeted questions. Not to score your team, but to expose misalignment, highlight wasted effort, and uncover the kinds of problems that hide in plain sight.
It’s built for business leaders who want clarity, so they can lead with confidence and take back strategic control. You won’t get a number at the end. But you’ll walk away knowing what’s working, what’s not, and what’s quietly dragging you off course.
About This Health Check
We built this Marketing Health Check from direct experience leading, building, and fixing business functions, combined with independent market research and academic resources that explore what holds businesses back and what helps them move forward.
Each question is designed to help you look beyond the obvious and uncover the real causes — the structural issues, trade-offs, and gaps that often go unnoticed or unaddressed. We identified the top recurring problems, along with the patterns that often go overlooked, normalized, or explained away.
Who It’s For
This Marketing Health Check is for people who are responsible for how marketing performs, whether it’s their primary role or just one of many hats.
You might:
- Juggle multiple roles and carry marketing as one of them
- Run campaigns but lack clear insight into performance
- Spend budget without a reliable feedback loop
- Push for scale while marketing struggles to keep pace
- Stay busy, but feel like momentum isn’t building
Who It’s For
This Marketing Health Check is for people who are responsible for how marketing performs, whether it’s their primary role or just one of many hats.
You might:
- Juggle multiple roles and carry marketing as one of them
- Run campaigns but lack clear insight into performance
- Spend budget without a reliable feedback loop
- Push for scale while marketing struggles to keep pace
- Stay busy, but feel like momentum isn’t building
Get The Marketing Health Check
We ask one quick question before sending the Marketing Health Check. It helps us understand what you’re looking for, and gives you a chance to pause and focus before diving in.
How To Use It
This Marketing Health Check works best when you bring focus, honesty, and a willingness to pause the day-to-day and look at how the business really operates.
These aren’t passive prompts. They’re designed to challenge how you think about the work — how your processes, decisions, and accountabilities play out in practice. You’ll get more from them if you’re willing to be honest with yourself and open to what you might find.
Set aside time, block it out, and treat it like the deep work it is. Whether you go through it solo or with your team, give it your full attention as it’s too important to rush.
How To Use It
This Marketing Health Check works best when you bring focus, honesty, and a willingness to pause the day-to-day and look at how the business really operates.
These aren’t passive prompts. They’re designed to challenge how you think about the work — how your processes, decisions, and accountabilities play out in practice. You’ll get more from them if you’re willing to be honest with yourself and open to what you might find.
Set aside time, block it out, and treat it like the deep work it is. Whether you go through it solo or with your team, give it your full attention as it’s too important to rush.
What Happens Next
In about a week, we’ll follow up via email to ask whether the Marketing Health Check was useful.
If it raised anything you want to explore further, you’ll have the option to book a 45-minute discovery call. There’s no obligation, just a chance to dig into the results and make sense of what they’re telling you.
We’re ready to talk if you are.
Who We Are
We see the world through different lenses, and that’s our superpower. Our varied experiences and perspectives push us to consider challenges from every angle. We question, test, and refine ideas together, always arriving at stronger solutions than either of us could alone.
Ewan is the CEO and co-founder of Refracted Aspect Collective. With deep experience in strategic sales, marketing, leadership, and operations — and a background that spans special forces, business coaching, and consulting — he thrives on solving complex problems and guiding teams to clarity and action.
He helps businesses trade chaos for control through a fractional C-suite that ends guesswork and grind. With data-driven strategy and straight-up leadership, he brings clarity, momentum, and practical execution to the parts of the business that matter most.
Ewan has built and sold businesses, advised high-growth companies, and partnered with clients across a wide range of industries — Whether navigating complexity or leading turnarounds, he’s been inside businesses just like yours — aligning leadership, fixing operations, and building companies that actually work.
He brings real-world execution backed by academic rigour, holding an MBA, a Bachelor of Science in Psychology, and a Master’s in Criminology & Criminal Justice. Ewan has run point on special operations teams, closed multi-million dollar deals, and helped businesses grow by over 600% year-on-year.
What he does best:
• Fractional leadership (CMO / CRO / COO) with strategic oversight and hands-on execution
• Growth strategy that aligns marketing, sales, and operations around clear priorities
• Business consulting that diagnoses fast, fixes what matters, and builds lasting systems
• Coaching that builds confident leaders through clarity, accountability, and emotional intelligence
• SEO, content, and web strategy that drive visibility, leads, and long-term growth
Melissa is the COO and co-founder of Refracted Aspect Collective. She is a calm, analytical, and results-driven consultant with a background in engineering, finance, and operations. She brings structure to complexity, clarity to chaos, and balance to teams under pressure. With a natural eye for detail and a pragmatic mindset, she thrives in environments where financial and operational alignment is critical.
She has led major projects across North America and Australia in industries including IT, banking and finance, real estate, mining, transport, and manufacturing. Known for her ability to stabilise and streamline, she’s often brought in to underperforming projects, distressed businesses, or misaligned teams — particularly where internal friction is impacting delivery and client outcomes.
She once helped steer a business away from collapse by restoring operational and financial control in just six weeks.
Melissa has studied Mechanical Engineering and holds a Diploma in Business Management, along with a Certified Project Officer (CPO) credential. She also brings formal education in accounting, data analytics, and sustainability.
What she does best:
• Financial and operational strategy that delivers clarity, structure, and control
• Hands-on troubleshooting of workflows, systems, and team structures to resolve root-cause issues
• Project management that turns complex plans into achievable actions
• Systems implementation that reduces friction and supports sustainable growth