Refracted Aspect Collective

Health Check

The Finance Health Check.

15 questions every finance leader needs to answer

Start asking the questions most leaders avoid. This Finance Health Check exposes the hidden gaps in your finance function that cloud decisions, bleed margin, and leave you flying blind.

  1. 01

    How often are you making business decisions based on bank balance, not forward-looking financial data?

    Running your business off the bank account blinds you to risk, hides future obligations, and traps you in a short-term mindset that kills scale.

  2. 02

    Do you know what your Customer Acquisition Cost (CAC) is, and how that cost has changed over time?

    Without CAC clarity, marketing appears to be a black hole, and sales decisions are made based on gut feel. It blocks pricing strategy and undermines growth planning.

  3. 03

    What happens when revenue dips unexpectedly? Do you have a plan, or just start cutting?

    A reactive cost strategy creates internal panic and external damage. Teams feel unsafe, momentum dies, and brand trust suffers.

  4. 04

    How clearly can you see your real margins by product, service, or customer segment?

    Without margin visibility, you chase topline growth that quietly loses money. Sales look strong, but the bottom line stays weak, and no one knows why.

  5. 05

    What happens when you look at your P&L? Do you understand it, or just glance and move on?

    If financials don’t drive action, they’re just theatre. Leadership becomes detached, and problems stay buried until they explode.

  6. 06

    Do you have a rolling 3, 6, or 12-month cash forecast, and how often is it updated?

    No forecast means no foresight. You can’t manage commitments, navigate growth, or spot trouble before it hits. Cash flow surprises destroy confidence fast.

  7. 07

    How centralized are financial decisions, and are you the bottleneck without realizing it?

    Over-control at the top slows down operations, signals distrust, and blocks team development. The longer it stays that way, the harder it becomes to scale without chaos.

  8. 08

    Do you know which parts of the business are funding others, and is that intentional?

    Cross-subsidizing without visibility masks underperformance. It props up failing offers, misleads your growth strategy, and drains healthy parts of the business.

  9. 09

    How clean is your balance sheet, and would it stand up to scrutiny from an investor, lender, or buyer?

    A messy balance sheet hides operational drag. It scares off capital, stalls mergers and acquisitions, and signals poor financial discipline, even if revenue appears strong.

  10. 10

    Are your financial reports built for compliance or decision-making?

    If your numbers only serve the accountant, leadership flies blind. You miss opportunities, misread risks, and waste time on metrics that don’t move the business forward.

  11. 11

    How much time do you or your team spend chasing receipts, fixing errors, or reconciling messy records?

    Poor financial hygiene wastes high-value time. It creates stress, slows closing cycles, and signals to the team that precision doesn’t matter.

  12. 12

    What assumptions are baked into your pricing, and when were they last tested?

    Outdated pricing models destroy margin quietly. They embed false confidence, distort sales performance, and can take months to correct once damage is done.

  13. 13

    If a key funder, lender, or customer pulled out tomorrow, what options would you have, and how fast could you act?

    Financial resilience isn’t about optimism. It’s about options. Without contingency planning, a single shock can escalate into a crisis that impacts people, plans, and payroll.

  14. 14

    What’s your plan for reinvesting profit, or are you just hoping to “see what’s left”?

    Without deliberate reinvestment, you stay reactive. Growth feels accidental, opportunities slip past, and the business plateaus while competitors move forward.

  15. 15

    What kind of financial culture does your team operate in? One of clarity and ownership, or confusion and silence?

    A vague financial culture breeds disengagement. People avoid responsibility, budgets become fiction, and accountability disappears across the business.

Your numbers aren’t just about finance. They’re about control.

When leaders fly blind, teams improvise, and the business drifts into risk. Cashflow hides rot. Margin covers waste. Until you understand what your numbers are telling you, you’re not steering. You’re reacting.

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