Refracted Aspect Collective

Health Check

The Revenue Health Check.

15 questions every revenue leader needs to answer

Start asking the questions most leaders avoid. This Revenue Health Check is designed to uncover hidden gaps in your revenue function; the ones that stall deals, distort forecasts, and leave your pipeline running on luck.

  1. 01

    If your top sales professional left tomorrow, what part of your sales process would break, and how fast?

    Over-reliance on individuals creates fragility. One resignation triggers panic, exposes missing systems, and puts both morale and revenue at risk.

  2. 02

    When you review your pipeline for the next quarter, are you seeing revenue or just hope?

    Poor forecasting erodes trust. Sales leaders feel the pressure, execs lose confidence, and teams chase numbers instead of managing outcomes.

  3. 03

    How much of your sales process depends on individual know-how, and how much is documented and followed?

    Unwritten processes stall growth. It blocks onboarding, kills consistency, and leaves your pipeline vulnerable to turnover and guesswork.

  4. 04

    When a lead hits your sales team, what definition of “qualified” are they using, and is it the same as marketing’s?

    Misalignment here creates friction, not revenue. It breaks handoffs, inflates the pipeline with bad leads, and breeds tension between teams.

  5. 05

    What specific steps are your sales professionals using to advance deals, or is it just follow-ups and hope?

    When deals lack strategic next steps, they stall, clog your CRM, and distort forecasts. Sales professionals lose confidence, and revenue becomes harder to predict.

  6. 06

    How often does your team chase deals that should’ve been disqualified from day one?

    Time spent on poor-fit leads costs more than hours; it burns out your team, poisons close rates, and inflates your Customer Acquisition Cost (CAC).

  7. 07

    When’s the last time marketing and sales sat down and shared what’s working, not just reporting numbers?

    No feedback loop means no improvement. Missed insights become missed revenue, and teams drift into silos, pretending to be aligned.

  8. 08

    When a lead says “not now,” where do they go, and who brings them back?

    Leads that aren’t nurtured quietly expire. Sales forgets, marketing’s ROI disappears, and the trust you earned gets wasted.

  9. 09

    If you stopped selling personally, what would happen to pipeline velocity?

    Founder-led selling is powerful, but it’s not scalable. If you’re the bottleneck, you’re the reason growth flatlines.

  10. 10

    How confident are you in your CRM’s data, and is your sales team using it to drive their work?

    Bad data creates bad behaviour. Your team stops trusting the system, reporting turns into fiction, and decisions get made in the dark.

  11. 11

    What’s your process for understanding why deals are lost, or do they just vanish quietly?

    When you ignore why deals are lost, you repeat the same mistakes, fail to coach your team correctly, and lose sight of what your customers are telling you.

  12. 12

    How often do sales professionals discount early to “win” the deal, and what does that cost you long-term?

    Early discounting signals fear, not a strategic approach. It erodes margins, sets unrealistic expectations, and weakens your brand.

  13. 13

    How do you distinguish between strategic accounts and transactional ones, or is every deal treated the same?

    Without segmentation, your best customers get average effort, and your sales strategy becomes one-size-fits-none.

  14. 14

    What’s your current outbound strategy, or are you hoping inbound will save the quarter again?

    No outbound equals no control. You become dependent on marketing’s output, deal flow slows, and the team loses confidence in their ability to drive revenue.

  15. 15

    What are you doing to develop your average sales professionals actively, or are you waiting to replace them?

    Without coaching, average sales professionals tend to remain average or leave. Growth stalls, top performers carry the weight, and a culture of complacency sets in.

Revenue doesn’t just come from effort. It comes from alignment.

If your pipeline is unpredictable, your systems are loose, and your people are guessing, revenue will always feel fragile. The best sales teams don’t hustle harder; they build better infrastructure.

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